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Re: Learnings based on AI / ML
Hi, the easiest way to start recommendations is to use a "You have taken course X - and most other people who have taken course X afterwards took course Y". Most Learning Systems are able t…1 -
Re: Learnings based on AI / ML
Hi, I have doubts that this exists - and my recommendation would be to do an analysis of NPS+NPS Comments (if you do not use NPS or without comments then introduce NPS and/or comments) - and have a m…1 -
Re: Video Conferencing Tool for Technical Training
Hi Jacqueline, I am working with Webex as part of my role in IBM for Technical Training, and Zoom and Teams as I am working also with various Universities, who prefer either Zoom or Teams. If you had…1 -
Re: What's best practice on relationship NPS - surveying as many contacts as possible or be selective?
Reading all available research the key is as indicated by Carlos not to take the number as the single key element. It is important to use the number plus additional input from the one giving the NPS …1 -
Re: Does anyone have any advice on how to incentivize certification exams?
Discounts (2nd exam 50%, 2nd exam is free) are an excellent approach, as you can contact existing users, which means you have a campaign that has a clear audience. Up to my experience, this is workin…1